articleret.blogg.se - Servicenow mobile app builder

#SERVICENOW MOBILE APP BUILDER DRIVER#
#SERVICENOW MOBILE APP BUILDER MANUAL#

Create a s imple data model – Ask yourself how you want to structure the required tables.

The next step is to translate the use cases and activities into a design. If needed, we can assist with inspiration sessions. This often happens without IT knowing about it, which brings along security and compliance risks.īased on the use case, define your user-centred problem statement. The same goes for Jira, Trello and other workflow-/task-oriented tools which are used to build workflow automations. But they are hard to maintain, disconnected from other flows and tough or impossible to scale. Tools like Excel, SharePoint, MS Access and Google Apps are often used to automate day-to-day activities.

N on-scalable solutions or shadow IT - Many employees and business units are already used to building and implementing their own applications.

Uncover any possible frustrations with a survey.

#SERVICENOW MOBILE APP BUILDER MANUAL#

When people are fed up with legacy systems, manual repetitive tasks or tools that are not fit for purpose, a new and more suitable business application has great benefits.

#SERVICENOW MOBILE APP BUILDER DRIVER#

Survey to uncover frustrations - Frustration is a powerful driver for improvement.

These capabilities typically involve a set of (mission-critical) activities that would benefit greatly from being structured, streamlined or even partially automated.

Capability map - Use an industry-specific capability map to identify which capabilities are of key importance to your company.

Sometimes, it is crystal clear what use case needs to be supported by an application, but often, this is less obvious. So, a few approaches to help you identify use cases for application creation in ServiceNow: